Cloud Computing Virtualization Specialist Complete

Contents
FOREWORD____________________________ 1
1 INTRODUCTION______________________ 8
1.1 WHAT IS VIRTUALIZATION? 8
1.2 OBJECTIVES OF VIRTUALIZATION 9
1.3 HISTORY OF VIRTUALIZATION 11
1.4 BENEFITS OF VIRTUALIZED TECHNOLOGY 12
1.5 THE VIRTUAL SERVICE DESK 15
1.6 WHAT CAN BE VIRTUALIZED? 15
1.7 RELATED FORMS OF COMPUTING 17
1.7.1 CLOUD COMPUTING 17
1.7.2 SOFTWARE AS A SERVICE - SAAS 18
1.7.3 GRID COMPUTING 18
1.7.4 UTILITY COMPUTING 19
1.8 VIRTUALIZATION PROCESSES 19
1.9 INTRODUCTION REVIEW QUESTIONS 20
2 COMMON TERMINOLOGY 21
3 VIRTUALIZATION TECHNOLOGIES 26
3.1 UBUNTU (SERVER EDITION) 26
3.2 ALTIRIS 27
3.3 WINDOWS SERVER 28
3.4 SOFTWARE VIRTUALIZATION 29
3.5 VMWARE 30
3.6 INTEL VIRTUALIZATION 31
3.7 RED HAT VIRTUALIZATION 32
3.8 SOFTGRID APPLICATION 33
3.9 LINUX VIRTUALIZATION 35
3.10 DESKTOP VIRTUALIZATION 37
3.11 HARDWARE VIRTUALIZATION 38
3.12 RESOURCE VIRTUALIZATION 39
3.13 PROCESSOR VIRTUALIZATION 40
3.14 APPLICATION VIRTUALIZATION 41
3.15 STORAGE VIRTUALIZATION 42
3.16 VIRTUALIZATION DENSITY 43
3.17 PARA-VIRTUALIZATION 44
3.18 OS VIRTUALIZATION 44
3.19 VIRTUALIZATION SOFTWARE 46
3.20 DATA STORAGE VIRTUALIZATION 58
3.21 INTEL VIRTUALIZATION TECHNOLOGY 60
3.22 THINSTALL VIRTUALIZATION SUITE 62
3.23 NET FRAMEWORK VIRTUALIZATION 64
3.24 WINDOWS VIRTUALIZATION ON FEDORA 66
3.25 STORAGE VIRTUALIZATION TECHNOLOGIES 67
3.26 VIRTUALIZATION LEVEL 69
3.27 SECURITY MONITORING AND VIRTUALIZATION 70
3.28 ORACLE VIRTUALIZATION 74
3.29 VIRTUALIZATION TECHNOLOGIES REVIEW QUESTIONS 75
4 ACCOMPLISHING VIRTUALIZATION 76
4.1 MIGRATING TO A VIRTUALIZED ENVIRONMENT 76
4.1.1 THINGS TO DO AND CONSIDER BEFORE MIGRATION 76
4.2 THINGS TO DO AFTER MIGRATION 79
4.2.1 A SIMPLE HOW-TO GUIDE 80
4.2.2 FURTHER MIGRATION CONSIDERATIONS 83
4.2.3 RISKS ASSOCIATED WITH VIRTUALIZATION 90
4.2.4 PROBLEMS ASSOCIATED WITH VIRTUALIZATION 95
5 MANAGING A VIRTUALIZED ENVIRONMENT 97
5.1 SUPPORT ISSUES 97
5.2 MEASURING CAPACITY AND PERFORMANCE 99
5.3 CONTRACTS AND AGREEMENTS SUCH AS LICENSING 101
5.4 ORGANIZATIONAL CONSIDERATIONS 103
SERVICE MANAGEMENT PROCESSES 105
IT FINANCIAL MANAGEMENT 105
5.4.1 IT FINANCIAL MANAGEMENT AND VIRTUALIZATION 106
INFORMATION SECURITY MANAGEMENT 107
5.4.2 INFORMATION SECURITY MANAGEMENT AND VIRTUALIZATION 107
5.5 RELEASE & DEPLOYMENT MANAGEMENT 107
5.5.1 GOALS AND OBJECTIVES 108
5.5.2 SCOPE 108
5.5.3 BENEFITS 108
5.5.4 TERMINOLOGY 109
5.5.5 TRIGGERS AND INTERFACES 112
5.5.6 RELEASE DESIGN OPTIONS AND CONSIDERATIONS 113
5.5.7 RELEASE POLICY 115
5.5.8 RELEASE AND DEPLOYMENT ACTIVITIES 115
KNOWLEDGE MANAGEMENT 125
5.5.9 POLICIES AND PRINCIPLES OF KNOWLEDGE MANAGEMENT 126
5.5.10 THE SERVICE KNOWLEDGE MANAGEMENT SYSTEM (SKMS) 127
INCIDENT MANAGEMENT 128
5.5.11 INCIDENT MANAGEMENT AND VIRTUALIZATION 128
5.6 CHANGE MANAGEMENT 129
5.6.1 GOALS AND OBJECTIVES 130
5.6.2 SCOPE 130
5.6.3 DESIGNING AND PLANNING 131
5.6.4 CHANGE MANAGEMENT POLICIES 132
5.6.5 CHANGE MODELS 132
5.6.6 TRIGGERS AND INTERFACES 134
5.6.7 CHANGE MANAGEMENT ACTIVITIES 136
5.6.8 ROLES AND RESPONSIBILITIES WITHIN CHANGE MANAGEMENT 141
5.6.9 KEY PERFORMANCE INDICATORS (KPIS) OF CHANGE MANAGEMENT 142
5.6.10 CHALLENGES AFFECTING CHANGE MANAGEMENT 143
5.6.11 RELATIONSHIP WITH PROJECT MANAGEMENT 144
5.6.12 TYPICAL CONTENTS OF CHANGE DOCUMENTATION 145
5.7 SERVICE DESK 149
5.7.1 GOAL AND OBJECTIVES 149
5.7.2 BENEFITS 150
5.7.3 SERVICE DESK ORGANIZATIONAL STRUCTURES 150
5.7.4 SERVICE DESK TYPES (SKILL LEVELS) 155
5.7.5 SERVICE DESK STAFFING 155
5.7.6 KEY PERFORMANCE INDICATORS (KPIS) FOR THE SERVICE DESK 157
5.7.7 OUTSOURCING THE SERVICE DESK 157
6 VIRTUALIZATION AND STORAGE MANAGEMENT 158
6.1 THE HEART OF CLOUD COMPUTING: VIRTUALIZATION 158
6.2 DEFINING VIRTUALIZATION 159
6.3 WHY VIRTUALIZE? 159
6.4 WHAT CAN BE VIRTUALIZED? 160
6.5 WHERE DOES VIRTUALIZATION HAPPEN? 161
6.6 HOW DOES VIRTUALIZATION HAPPEN? 162
6.7 ON THE ROAD TO STORAGE VIRTUALIZATION 163
6.8 IMPROVING AVAILABILITY USING VIRTUALIZATION 164
6.9 IMPROVING PERFORMANCE THROUGH VIRTUALIZATION 164
6.10 IMPROVING CAPACITY THROUGH VIRTUALIZATION 165
6.11 BUSINESS VALUE FOR VIRTUALIZATION 166
7 APPLYING CLOUD COMPUTING TO PROJECT MANAGEMENT 167
7.1 BENEFITING FROM CLOUD COMPUTING 167
7.2 THE EASE OF LINKING (HYPERLINKS) 168
7.3 SUBSCRIBING TO SUCCESS (BLOGGING) 169
7.3.1 EVERYONE IS A PROJECT MANAGER (OPEN SOURCE) 171
7.4 TREATING THE PROJECT AS PARTS, NOT THE WHOLE (REUSE) 173
7.5 TESTING THE LIMITS (PORTABILITY) 174
7.6 PROCESS REVIEW QUESTIONS 175
ANSWERS 177
7.6 PROCESS REVIEW 177
CERTIFICATION 177

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