Sunday, April 18, 2010

29 Leadership Secrets from Jack Welch




CONTENTS
Preface vii
PART I
THE VISIONARY LEADER: MANAGEMENT TACTICS FOR
GAINING THE COMPETITIVE EDGE
LEADERSHIP SECRET 1 Harness the Power of Change 3
LEADERSHIP SECRET 2 Face Reality! 8
LEADERSHIP SECRET 3 Managing Less Is Managing
Better 12
LEADERSHIP SECRET 4 Create a Vision and Then Get
Out of the Way 15
LEADERSHIP SECRET 5 Don’t Pursue a Central Idea;
Instead, Set Only a Few Clear,
General Goals as Business
Strategies 19
LEADERSHIP SECRET 6 Nurture Employees Who
Share the Company’s Values 23
PART II
IGNITING A REVOLUTION: STRATEGIES FOR DEALING
WITH CHANGE
LEADERSHIP SECRET 7 Keep Watch for Ways to Create
Opportunities and to Become
More Competitive 29
LEADERSHIP SECRET 8 Be Number One or Number
Two and Keep Redefining Your
Market 33
LEADERSHIP SECRET 9 Downsize, Before It’s Too Late! 37
LEADERSHIP SECRET 10 Use Acquisitions to Make the
Quantum Leap! 41
LEADERSHIP SECRET 11 Learning Culture I: Use
Boundarylessness and
Empowerment to Nurture a
Learning Culture 46
LEADERSHIP SECRET 12 Learning Culture II: Inculcate the
Best Ideas into the Business, No
Matter Where They Come From 50
LEADERSHIP SECRET 13 The Big Winners in the
Twenty-first Century Will
Be Global 54
PART III
REMOVING THE BOSS ELEMENT: PRODUCTIVITY SECRETS
FOR CREATING THE BOUNDARYLESS ORGANIZATION
LEADERSHIP SECRET 14 De-Layer: Get Rid of the Fat! 61
LEADERSHIP SECRET 15 Spark Productivity Through the
‘‘S’’ Secrets (Speed, Simplicity,
and Self-Confidence) 65
LEADERSHIP SECRET 16 Act Like a Small Company 69
LEADERSHIP SECRET 17 Remove the Boundaries! 73
LEADERSHIP SECRET 18 Unleash the Energy of Your
Workers 77
LEADERSHIP SECRET 19 Listen to the People Who
Actually Do the Work 81
LEADERSHIP SECRET 20 Go Before Your Workers and
Answer All Their Questions 86
PART IV
NEXT GENERATION LEADERSHIP: INITIATIVES FOR
DRIVING AND SUSTAINING DOUBLE-DIGIT GROWTH
LEADERSHIP SECRET 21 Stretch: Exceed Your Goals as
Often as You Can 93
LEADERSHIP SECRET 22 Make Quality a Top Priority 97
LEADERSHIP SECRET 23 Make Quality the Job of Every
Employee 101
LEADERSHIP SECRET 24 Make Sure Everyone Understands
How Six Sigma Works 105
LEADERSHIP SECRET 25 Make Sure the Customer Feels
Quality 110
LEADERSHIP SECRET 26 Grow Your Service Business:
It’s the Wave of the Future 115
LEADERSHIP SECRET 27 Take Advantage of
E-Business Opportunities 119
LEADERSHIP SECRET 28 Make Existing Businesses
Internet-Ready—Don’t Assume
That New Business Models Are
the Answer 123
LEADERSHIP SECRET 29 Use E-Business to Put the Final
Nail in Bureaucracy 127
Afterword 133

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