Global e-Government Theory, Applications and Benchmarking

Global E-Government:
Theory, Applications
and Benchmarking
Table of Contents
Foreword......................................................................................................................viii
Preface.............................................................................................................................x
Acknowledgments........................................................................................................ xx
Section.I:.E-Government.Theory.and.State-of-Art
Chapter.I
Semantic.Web.Mining.for.Personalized.Public.E-Services........................................ 1
Konstantinos Markellos, University of Patras, Greece, &
Research Academic Computer Technology Institute, Greece
Penelope Markellou, University of Patras, Greece, &
Research Academic Computer Technology Institute, Greece
Angeliki Panayiotaki, University of Patras, Greece
Athanasios Tsakalidis, University of Patras, Greece, &
Research Academic Computer Technology Institute, Greece
Chapter.II
Requirements.Analysis.and.General.Functional.Model.of.Seamless,........................
Citizen-Oriented.Service.Delivery..............................................................................21
Elena Mugellini, University of Applied Sciences of Western Switzerland,
Switzerland
Maria Chiara Pettenati, University of Florence, Italy
Omar Abou Khaled, University of Applied Sciences of Western Switzerland,
Switzerland
Chapter.III
Automating.Governmental.Cross-Agency.Processes.Using.Web.Service..................
Orchestration:.A.Gap.Analysis...................................................................................52
Jeffrey Gortmaker, Delft University of Technology, The Netherlands
Marijn Janssen, Delft University of Technology, The Netherlands
Chapter.IV
The.Role.of.Government.in.E-Business.Adoption....................................................65
Barbara Roberts, The University of Southern Queensland, Australia
Mark Toleman, The University of Southern Queensland, Australia
Chapter.V
Digital.Public.Sphere:.Rhetoric.or.Reality................................................................85
Seung-Yong Rho, Seoul Women’s University, Korea
Chapter.VI
Electronic.Surveillance.for.the.Public.Good...........................................................100
Liz Lee-Kelley, University of Surrey, UK
Ailsa Kolsaker, University of Surrey, UK
Chapter.VII
A.Community.Facilitation.Model.for.E-Government:.A.Case.Study.in..................
Monitoring.Water.Quality......................................................................................... 114
Kyle B. Murray, University of Western Ontario, Canada
Cory A. Habulin, Government of Alberta, Canada
Chapter.VIII
Healthcare Network Centric Operations: The Confluence of E-Health and
E-Government............................................................................................................ 127
Dag von Lubitz, MedSMART, Inc., USA, &
Central Michigan University, USA
Nilmini Wickramasinghe, Illinios Institute of Technology, USA
Section.II:.E-Government.Applications
Chapter.IX
Moving.Towards.E-Government.in.a.Developing.Society:.Glimpses.of.the................
Problems,.Progress,.and.Prospects.in.Nigeria......................................................... 148
Princely Ifinedo, University of Jyväskylä, Finland
Chapter.X
E-Government.Emerging.Trends:.Organizational.Challenges.............................. 167
Inas E. Ezz, Sadat Academy for Management Sciences, Egypt, &
Brunel University, UK
Chapter.XI
Towards.Measuring.True.E-Readiness.of.a.Third-World.Country:..............................
A.Case.Study.on.Sri.Lanka.......................................................................................185
Reggie Davidrajuh, University of Stavanger, Norway
Chapter.XII
An.Evaluation.of.Digital.Deliberative.Democracy.in.Local.Government............200
Seung-Yong Rho, Seoul Women’s University, Korea
Chapter.XIII
The.Development.of.Urban.E-Government.in.China.............................................214
Zi Lu, Hebei Teacher’s University, China
Jing Zhang, Hebei Teacher’s University, China
Bing Han, Hebei Teacher’s University, China
Zhuopeng Deng, Hebei Teacher’s University, China
Jie Lu, University of Technology, Sydney (UTS), Australia
Chapter.XIV
Web.Services.in.Government.Policy:.Case.Study.from.UK.National..............................
Health.Service.............................................................................................................238
Matthew W. Guah, University of Warwick, UK
Chapter.XV
Empirical.Study.of.the.Municipalities’.Motivations.for.Adopting.............................
Online.Presence..........................................................................................................261
Susana de Juana-Espinosa, University of Alicante, Spain
Chapter.XVI
User.Involvement.in.E-Government.Development.Projects..................................280
Asbjørn Følstad, SINTEF Research Institute, Norway
John Krogstie, SINTEF Research Institute, Norway
Lars Risan, University of Oslo, Norway
Ingunn Moser, University of Oslo, Norway
Chapter.XVII
Local.E-Governments.in.Japan:.IT.Utilization.Status.and.Directions................. 300
Sadaya Kubo, Setsunan University, Japan
Tatsumi Shimada, Setsunan University, Japan
Section.III:.E-Government.Benchmarking.
Chapter.XVIII
E-Government,.Democratic.Governance.and.Integrative.Prospects.for......................
Developing.Countries:.The.Case.for.a.Globally.Federated.Architecture.............320
Jeffrey Roy, Dalhousie University, Canada v
Chapter.XIX
E-Government.Concepts,.Measures,.and.Best.Practices.......................................340
Shin Young-Jin, Ministry of Government Administration and Home Affairs,
Republic of Korea
Kim Seang-tae, Sungkyunkwan University, Korea
About.the.Editor........................................................................................................370
About.the.Authors...................................................................................................... 371
Index............................................................................................................................379

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