Proceedings International Conference on Information, Process,and Knowledge Management

Table of Contents
Preface........................................................................................................................................................viii
Committees..................................................................................................................................................ix
eKNOW 1: Process Analysis & Modeling
A Model for Enhancing Knowledge Creation, Application, and Succession
While Facilitating Leadership Change within Virtual Work Environments ....................................................1
Michael Charles Hitson
Constraint Specification for Active Process Models .....................................................................................7
Kevin Finch and Weigang Wang
SLA-Driven Business Process Distribution .................................................................................................14
Faramarz Safi Esfahani, Masrah Azrifah Azmi Murad, Md. Nasir Sulaiman,
and Nur Izura Udzir
Process Diagnostics: A Method Based on Process Mining ........................................................................22
Melike Bozkaya, Joost Gabriels, and Jan Martijn van der Werf
eKNOW 2: Knowledge Management Systems
Encouraging the Reuse of Knowledge in Communitites of Practice by Using
a Trust Model ..............................................................................................................................................28
Aurora Vizcaíno, Javier Portillo-Rodríguez, Juan Pablo Soto, and Mario Piattini
Integrating Time into Spatially Represented Knowledge Structures ..........................................................34
Claus Atzenbeck and David L. Hicks
Visual Middle-Out Modeling of Problem Spaces ........................................................................................43
Andrea Valente
Enterprise Knowledge Clouds: Next Generation KM Systems? .................................................................49
Kemal A. Delic and Jeff A. Riley
eKNOW 3: Decision Support Systems
An Integrated Approach for Defining Pricing Strategies in Competitive Markets .......................................54
Gülfem Işıklar Alptekin and S. Emre Alptekin
Towards a Context-Based Dialog Management Layer for Expert Systems ...............................................60
Victor Hung, Avelino Gonzalez, and Ronald DeMara
Improving Semantic in the Decision Support System K-DSS .....................................................................66
Sabine Bruaux and Inès Saad
A Decision Support Methodology for the Control of Alternative Penalties - A
Case-Based Reasoning Approach .............................................................................................................72
Expedito Carlos Lopes, Ulrich Schiel, and Gilson Pereira dos Santos Jr.
eKNOW 4: Knowledge Fundamentals
Knowledge Management Challenges in Customer Support: A Case Study ...............................................78
Marko Jäntti, Kirsi Tanskanen, and Jukka Kaukola
The Method for a Summarization of Product Reviews Using the User's Opinion .......................................84
Jung-Yeon Yang, Jaeseok Myung, and Sang-goo Lee
Massive Pruning for Building an Operational Set of Association Rules:
Metarules for Eliminating Conflicting and Redundant Rules ......................................................................90
Martine Cadot and Alain Lelu
Exploring Knowledge Flow in Software Project Development ....................................................................99
Olivier Gendreau and Pierre N. Robillard
eKNOW 5: Knowledge Semantics Processing & Ontology
Ontology Development for a Manufacturing Data Base for Products
with Graded Properties .............................................................................................................................105
M. Reyes Perez, J. Gausemeier, and D. Nordsiek
Towards the Automation of Modeling Language Independent Schema
Integration .................................................................................................................................................110
Peter Bellström and Jürgen Vöhringer
Semantic Modelling of Collaborative Business Processes .......................................................................116
Witold Abramowicz, Konstanty Haniewicz, Monika Kaczmarek,
and Dominik Zyskowski
Ontology-Based Focused Crawling ..........................................................................................................123
Hiep Phuc Luong, Susan Gauch, and Qiang Wang
eKNOW 6: Information Management
Product Improvement by Selecting Appropriate Suppliers: A Case Study ...............................................129
S.Emre Alptekin and Gülfem Işıklar Alptekin
Towards Flexible Information Architecture for Fractal Information Systems ............................................135
Marite Kirikova
Proposing a Conceptual Readiness Assessment Model of MIS/IS Deployment
in Manufacturing Companies (A Case Study Conducted on the Applications
of the Suggested Model in MehrCamPars Co.1) ......................................................................................141
Jale Mirzaei and Fariborz Mosavi Madani
Improving the New Product Development Process through ICT Systems in
the Aerospace Industry – A Report on Case Study Research .................................................................147
Raul Brandao and Martin Wynn
Developing a Knowledge Sharing Platform: The Case of a Bio-Industry
Research Consortium ...............................................................................................................................153
Luc Cassivi, Anne-Laure Saives, Elkbir Labzagui, and Pierre Hadaya
Poster
Miology: A Web Application for Organizing Personal Domain Ontologies ...............................................159
Mirco Speretta and Susan Gauch
Author Index ............................................................................................................................................163


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