Human, Social, and Organizational Aspects of Health Information Systems

Table of Contents
Foreword ............................................................................................................................................ xvi
Preface ..............................................................................................................................................xviii
Section I
Usability and Human-Computer Interaction in Healthcare
Chapter I
Emerging Approaches to Evaluating the Usability of Health Information Systems .............................. 1
Andre W. Kushniruk, University of Victoria, Canada
Elizabeth M. Borycki, University of Victoria, Canada
Shige Kuwata, University of Victoria, Canada
Francis Ho, Tottori University Hospital, Japan
Chapter II
A Bio-Psycho-Social Review of Usability Methods and their Applications in Healthcare ................. 23
Morgan Price, University of Victoria, Canada and University of British Columbia, Canada
Section II
Supporting Healthcare Work Practices
Chapter III
Enhancing ‘Fit’ of Health Information Systems Design Through Practice Support............................. 50
Craig E. Kuziemsky, University of Ottawa, Canada
Chapter IV
Towards Computer Supported Clinical Activity: A Roadmap Based on Empirical
Knowledge and some Theoretical Reflections ...................................................................................... 67
Christian Nohr, Aalborg University, Denmark
Niels Boye, Aalborg University, Denmark
Chapter V
Pervasive Healthcare: Problems and Potentials .................................................................................... 84
Niels Boye, University of Aalborg, Denmark
Section III
Organizational Aspects: Change Management, Best Practices, and Evaluation
Chapter VI
The Human Aspects of Change in IT Projects .................................................................................... 103
Karen Day, University of Auckland, New Zealand
Tony Norris, Massey University, New Zealand
Chapter VII
Best Practices for Implementing Electronic Health Records and Information Systems .................... 120
Beste Kucukyazici, McGill University, Canada
Karim Keshavjee, InfoClin Inc., Canada
John Bosomworth, University of Victoria, Canada
John Copen, University of Victoria, Canada
James Lai, University of British Columbia, Canada
Chapter VIII
Health Informatics and Healthcare Redesign Using ICT to Move from an
Evolutionary to a Revolutionary Stage .............................................................................................. 139
Vivian Vimarlund, Linköping University, Sweden
Chapter IX
Where do Technology Induced Errors Come From? Towards a Model for
Conceptualizing and Diagnosing Errors Caused by Technology........................................................ 148
Elizabeth M. Borycki, University of Victoria, Canada
Andre W Kushniruk, University of Victoria, Canada
Chapter X
Regional Patient Safety Initiatives: The Missing Element of Organizational Change ....................... 167
James G. Anderson, Purdue University, USA
Chapter XI
Evaluation Methods to Monitor Success and Failure Factors in Health Information
System’s Development ....................................................................................................................... 180
Jytte Brender, University of Aalborg and Virtual Center for Health Informatics, Denmark
Section IV
Strategic Approaches to Improving the Healthcare System
Chapter XII
A Comparison of How Canada, England and Denmark are Managing their
Electronic Health Record Journeys .................................................................................................... 203
Denis Protti, University of Victoria, Canada
Chapter XIII
Operationalizing the Science: Integrating Clinical Informatics into the
Daily Operations of the Medical Center ............................................................................................ 219
Joseph Kannry, Mt. Sinai Medical Center, USA
Chapter XIV
Health Information Technology Economic Evaluation ...................................................................... 240
Eric L. Eisenstein, Duke Clinical Research Institute, USA
Maqui Ortiz, Duke Clinical Research Institute, USA
Kevin J. Anstrom, Duke Clinical Research Institute, USA
David F. Lobach, Duke Clinical Research Institute, USA
Section V
Legal, Ethical, and Professional Issues
Chapter XV
Legal Issues in Health Information and Electronic Health Records ................................................... 260
Nola Ries, University of Alberta, Canada and University of Victoria, Canada
Chapter XVI
Accountability, Beneficence, and Self Determination: Can Health Information Systems
Make Organizations “Nicer”? ............................................................................................................ 274
Tina Saryeddine, University of Toronto, Canada
Chapter XVII
Electronic Health Records: Why Does Ethics Count? ........................................................................ 287
Eike-Henner W. Kluge, University of Victoria, Canada
Section VI
Knowledge Translation in Healthcare
Chapter XVIII
Technology Enabled Knowledge Translation: Using Information and Communications
Technologies to Accelerate Evidence Based Health Practices............................................................ 301
Kendall Ho, University of British Columbia, Canada
Chapter XIX
Knowledge Translation in Nursing Through Decision Support at the Point of Care ......................... 314
Diane Doran, University of Toronto, Canada
Tammie Di Pietro, University of Toronto, Canada
Chapter XX
Improving Internet-Based Health Knowledge Through Attention to Literacy ................................... 331
Jose F. Arocha, University of Waterloo, Canada
Laurie Hoffman-Goetz, University of Waterloo, Canada
Compilation of References .............................................................................................................. 347
About the Contributors ................................................................................................................... 385
Index ................................................................................................................................................... 392


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