CONTENTS AT A GLANCE
Part 1:
Identifying the Verbally Venomous Opponent
1
1
Identifying the Verbally Venomous Opponent
Observe the person from head to toe in a way you never have before. Listen
between the lines to what they are really saying through their facial and
body language and the sound of their voice.
3
2
Knowing When You've Been Verbally Zapped
Translate what is meant by seemingly innocent statements that are really
verbal barbs. Take the quiz to see if you've been exposed to verbal abuse.
19
3
Verbal Abusers Are Losers
Find out the inner workings of different types of verbal abusers,
categorized according to the severity of their abusive behavior.
33
4
Verbal Murder—How and Why?
Learn some of the conscious and unconscious reasons for and the
consequences of being verbally murdered.
47
Part 2:
Preparing to Verbally Defend Yourself
59
5
Analyzing Your Strengths and Weaknesses
Learn ways to objectively examine how you come across to others—
everything from the way you walk to the way you talk.
61
6
Gaining the Physical Edge
Learn techniques for enhancing your image. These will create a more
powerful perception of you in others and instill more self-confidence in you.
79
7
Gaining the Verbal Advantage
How you sound when you speak cannot be overlooked if you want to win
the verbal war. Learn strategies for enhancing the way you speak.
91
8
Communication Skill Defense
Just as it is impotant to sound good in verbal warfare, it is impotant to
105
say the right thing. Learn the basics of communication that will make
others more receptive towards you.
9
Confident Conversation
Learn to develop the charisma to attract people, keep them interested, and
interact with them in the future.
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