Interpreting the CMMI: A Process Improvement Approach

by Margaret K. Kulpa and Kent A. Johnson ISBN:0849316545
Auerbach Publications © 2003 (414 pages)

This guide provides you with specific techniques for performing process improvement using the fundamental concepts of the CMMI model—goals, practices, architecture, and definitions—in everyday language, with real-world examples.
Table of Contents
Interpreting the CMMI—A Process Improvement Approach
Section I - Introduction
Chapter 1 - Introduction
Chapter 2 - Beginning the Journey
Chapter 3 - Structure of the CMMI®
Chapter 4 - CMMI® Representations
Section II - CMMI Process Areas
Chapter 5 - Understanding Maturity Level 2: Managed
Chapter 6 - Understanding Maturity Level 3: Defined
Chapter 7 - Understanding Maturity Level 4: Quantitatively Managed
Chapter 8 - Understanding Maturity Level 5: Optimizing
Section III - Implementation
Chapter 9 - Alignment of Multiple Process Improvement Initiatives
Chapter 10 - Is the CMMI® Right for Small Organizations?
Chapter 11 - Appraisals using the CMMI®
Chapter 12 - Establishing Your Process Improvement Organization
Chapter 13 - People, Roles, and Responsibilities
Chapter 14 - Documentation Guidelines
Chapter 15 - Planning and Tracking the Effort
Chapter 16 - Defining Processes, Procedures, Policies, and Charters
Chapter 17 - A Boatload of Metrics
Chapter 18 - Statistical Process Control
Chapter 19 - A High-Maturity Perspective
Chapter 20 - Closing Thoughts
Part IV - Appendices
Appendix A - Comparison of CBA IPIs to SCEs to SCAMPI
Appendix B - Myths and Legends of the CMMI®
Appendix C - Implementation/Operations Plan Template
Appendix D - Sample Action Plan Template
Appendix E - Sample CMMI® Compliance Matrix
Appendix F - Sample CMM® Compliance Matrix
Appendix G - Checklist for the Staged Representation of the CMMI®
Appendix H - Checklist for the Continuous Representation of the CMMI®
Appendix I - Process Example (Short Version)
Appendix J - Process Example (Long Version)
Appendix K - Sample Procedure Template
Appendix L - Sample Policy
Appendix M - Sample PAT Charter
Appendix N - Checklists for Pilot Projects
Appendix O - List of Metrics
Appendix P - Measurement Plan Outline
Appendix Q - References and Further Reading
Index
List of Tables
List of Exhibits

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